BucketLynx
 
How BucketLynx Works

  • BucketLynx Overview

    BucketLynx helps you organize your eCommerce marketplace product image files. If you have a Business or Agency plan, BucketLynx can also automate adding product image universal resource locator (URL) links to your eCommerce marketplace bulk product upload template files. Supported marketplace formats include:

    Icon   Amazon

    Icon   BigCommerce

    Icon   eBay

    Icon   Ecwid

    Icon   Facebook

    Icon   Google My Business

    Icon   Magento

    Icon   Poshmark

    Icon   Shopify

    Icon   SquareSpace

    Icon   Volusion

    Icon   Walmart

    Icon   Wayfair

    Icon   Wix

    Icon   WooCommerce

    Icon   Zyro

    To use BucketLynx:

    • Create a bucket
    • Upload your product image files by selecting or dragging your product image files into the bucket
    • Click on an image file to get a preview image of your image file along with a URL link to the file
    • Click on the "Create Image Link File" button to download an Excel file containing the URL links for all files in the bucket

    If you have a Business or Agency plan, you have these addition features:

    • Upload product images using the SKU or product number in the image file name
    • Upload your marketplace formatted CSV or Excel spreadsheet bulk upload template file*
    • If populating Amazon Product template files, upload your product image files by selecting the sub-folder that corresponds to the images (i.e., select the "main" sub-folder to upload main images) and then drag the images into the bucket sub-folder
    • If populating Amazon Custom Text or template files for any other supported eCommerce marketplace, upload your preview images and custom font files to the bucket
    • Find your bulk upload template file and press the populate button () next to your template file to get the image file URL links automatically added to your template file
    • Press the download button to download your populated template file
    • Submit your populated template file to you marketplace account for processing

    *While XLSX formatted files are recommended, you can also upload CSV or XLSM files. Macros may be removed or fail to function properly for populated XLSM files and you may be presented with warnings when Excel attempts to read the XLSM file after it has been download from BucketLynx.

  • What are Buckets?

    A bucket is the name you assign to a group of image files. For example, if you sell clothing items you may want to organize your buckets using names like "Mens Apparel", "Womans Apparel", or "Seasonal Wear". Buckets can be created for each specific product category you sell, or you can name your buckets for each supplier or product line you carry. Certain special characters are not allowed in bucket names and you will be warned if you enter an unsupported character.

  • Naming Product Image and Template Files

    If you are using the Basic plan, or you are not planning on having BucketLynx populate bulk upload template files, you can give your product image files any name. Valid characters that may be used in your file names include A-Z, a-z, 0-9, underlines, dashes, plus signs, open parenthesis, close parenthesis and periods.

    For Business and Agency plan accounts using the template populate feature, BucketLynx uses the product identifying SKU or product number column in your template file to find and relate image files to your products. The sections below contain specific details on naming the product image files for each supported marketplace.

    Your product template files can be named anything provided they contain a recognized Excel or csv file extension and contain the required marketplace headers.

  • Image File Size Requirements and Recommendations

    The following file sizes and recommendations should be followed when creating product image files. Marketplace services may impose additional product image requirements, such as background color and other product photography rules.

    • The largest uploaded file size allowed by BucketLynx is 50mb.
    • Amazon recommends product image files be at least 2560 pixels on the longest side.
    • BigCommerce recommends product image files be at least 1280 pixels on the longest side.
    • eBay recommends product image files be at least 1600 pixels on the longest side.
    • Ecwid and Zyro recommends product image files be at least 1000 x 1000 pixels.
    • Facebook recommends product image files be at least 1080 x 1080 pixels.
    • Magento recommends base product image files be no more than 1200 pixels high.
    • Poshmark requires product image files to always be square.
    • Shopify recommends product image files be at least 2048 pixels on the longest side.
    • ShopWired image file sizes are theme-dependent.
    • SquareSpace recommends product image files be at least 1500 pixels on the longest side.
    • Walmart recommends product image files be at least 600 pixels wide by 800 pixels high.
    • Wayfair requires that product image files must be square and recommends that they are at least 2000 pixels wide and 2000 pixels high.
    • Wix recommends product image files be at least 3000 x 3000 pixels.
    • WooCommerce does not have specific product image size requirements since WooCommerce uses the WordPress image handler.

  • Uploading Files

    BucketLynx supports two methods for uploading files:

    • You can or drag-and-drop or select files from your local machine to upload into a bucket, or;
    • You can upload files from a remote server using a spreadsheet that contains URL links

    To upload your files from your local machine:

    • Select the bucket (or Amazon sub-folder) where you want to upload your product image files
    • Press the "Upload Files" button and a Drag-and-Drop box will be opened
    • Drag your files into the Drag-and-Drop box and they will be uploaded to your bucket
    • You may also select product image files by name

    To upload files from remote servers using the URL upload spreadsheet:

    • Create a spreadsheet with "BucketLynx URL Template" in the first column of the first row
    • Label column B as "New File Name (Optional)" and column C "Upload Status"
    • Add the full URL link for each file in the first column of the remaining rows
    • URL links must begin with "http" or "https" to be considered valid
    • If you want to give the file a new file name, put the new file name in column B or leave column B blank means use the file's original name
    • Add the spreadsheet to your bucket
    • Once added to your bucket, you will see an button titled "Upload" either under the file information (for block mode) or to the right of the file name (for list mode)
    • Press the "Upload" button and the URL links you added to the spreadsheet will be added to the bucket
    • An activity bar will be displayed while your files are uploaded
    • When the upload is finished, download the spreadsheet and review the second column for the transfer status of each file
    • Files marked "OK" in the column B will be skipped, allowing you to safely restart the upload if it is interrupted
    • If you need to re-upload any files, you can clear their entry and column B, reupload the spreadsheet and restart the upload
    • Click on the image below to download a sample URL upload file with three remote files to be copied into the bucket:
      •  
      • Sample URL Upload File

    The files that you've uploaded by either method will be displayed when you press the "OK" button on the upload completed message box.

  • Supported File Formats

    BucketLynx supports the following file formats:

    7z
    apng
    avif
    bmp
    csv
    gif
    gz
    jar
    jfif
    jpg
    jpeg
    otf
    pdf
    pjp
    pjpeg
    png
    psd
    rar
    svg
    tar
    tiff
    tif
    ttf
    txt
    webp
    woff
    woff2
    zip
    xla
    xlam
    xls
    xlsb
    xlsm
    xlsx
    xlt
    xltm
    xltx
    xml

    Please contact support at help@bucketlynx.com if you would like to request that we support an additional file format.

  • Icon Populating Amazon Product Template Files

    If you sell products through the Amazon marketplace and you are a Business or Agency plan user, when you create a bucket for your files you must click the checkbox to have BucketLynx create your Amazon sub-folders. These Amazon sub-folders are used to organize product image files and relate them to specific columns in the Amazon marketplace product template files. These Amazon Product sub-folder names are matched to the column names in your Amazon Product template files as shown in the following chart:

     
    Template Column
    Sub-Folder Name
    Description
    item_sku
     
    The item SKU is used to associate the file(s) in buckets to this SKU item in the spreadsheet
    main_image_url
    main
    Main or primary product image file
    swatch_image_url
    swatch
    Swatch or color image file
    other1_image_url
    other1
    Other product image 1
    other2_image_url
    other2
    Other product image 2
    other3_image_url
    other3
    Other product image 3
    other4_image_url
    other4
    Other product image 4
    other5_image_url
    other5
    Other product image 5
    other6_image_url
    other6
    Other product image 6
    other7_image_url
    other7
    Other product image 7
    other8_image_url
    other8
    Other product image 8
    offer_image_url
    offer
    Offer image
    reverse_image_url
    reverse
    Reverse or media label image
     

    For example, if you are selling hardware through the Amazon marketplace and you have a template file for modern door knobs that you have named "modern_door_knobs.xlsx", you might name your bucket for this template file "Modern Door Knobs". The bucket name does not have to match the template file name and you can have multiple template files in a bucket, but we'll keep things simple in this example.

    When you create the "Modern Door Knobs" bucket, you will see a check box asking if you want to create Amazon Product image file sub-folders. Checking this box and pressing "OK" will get the "Modern Door Knobs" bucket created along with the Amazon image sub-folders. Your Amazon product image files should be uploaded into the appropriate product image sub-folders if you plan on having BucketLynx populate your Amazon product template files.

    Only Amazon uses these sub-folders so checking the option and creating the Amazon sub-folders is not required if you are creating buckets for other marketplace template files.

    If you are populating an Amazon Product template file and you upload the image file "123456_main.png" to your "main" image sub-folder, when you populate the template file it will populate the URL link to that file in the main_image_url column in your template file. Likewise, if you have a file named "123456_left.png" in the "other1" image sub-folder, BucketLynx will populate the URL link to that file in the other1_image_url column in your template file. This is repeated for each image file found in the remaining sub-folders.

    Sub-folders are only used with Amazon-specific product listing buckets.

    If you are populating an Amazon Custom Text template file, you need do the following:

    • Create a bucket to contain your custom text fonts. This will be a simple bucket since the Amazon sub-folders are not used.
    • Upload your preview image files and name them using the associated SKU for your product line. For example, if your product sku column contain “123456-large”, you would upload your preview image as something like “123456-large.jpg”.
    • Upload the font files you will be using.
    • Edit your custom text template file and put the file name of the font file you want associated with each of the 1 through 15 Custom Font URLs in the “custom_font_urlx” column. For example, if you want to use the Roboto Regular font as the first custom font, put “Roboto-Regular” or “Roboto-Regular.ttf” in the “custom_font_url1” column. Continue this for any additional custom fonts you want to use.
    • Upload your custom text template file to your bucket.

    Once you have uploaded all of your product image files and your product template files, find the product template file and press the Populate () button. A green populate button indicates that the file has been populated. You can download the populated template file by pressing the download button.

  • Icon Populating BigCommerce Product Template Files

    When populating BigCommerce product image template files, name and upload your product image files using the SKU number you put in the "Product Code/SKU" column of your template file. For example, if "Product Code/SKU" contains the SKU number "123456", and you have three product files you want to include for the product, simply name and upload your product files something like "123456_1.jpg", "123456_2.jpg" and "123456_3.jpg". When you populate the template file, BucketLynx will find all of the files that contain "123456" in their name and populate the corresponding "Product Image File - 1", "Product Image File - 2" and "Product Image File - 3" columns with the URL link of your image files.

    You can create a bucket just for your template files and separate buckets for categories of product image files. When you populate your template file, BucketLynx will search all of your buckets.

    Once you have uploaded all of your product image files and your product template files, find the product template file and press the Populate () button. A green populate button indicates that the file has been populated. You can download the populated template file by pressing the download button.

  • IconPopulating eBay Product Template Files

    When populating eBay File Exchange template files, name and upload your product image files using the SKU number you put in the "CustomLabel" column of your template file. For example, if "CustomLabel" contains the SKU number "123456", and you have three product files you want to include for the product, simply name and upload your product files something like "123456_1.jpg", "123456_2.jpg" and "123456_3.jpg". When you populate the template file, BucketLynx will find all of the files that contain "123456" in their name and concatenate their URL links with the eBay required "|" separator and place that string in the "PicURL" column of the template file.

    You can create a bucket just for your template files and separate buckets for categories of product image files. When you populate your template file, BucketLynx will search all of your buckets.

    Once you have uploaded all of your product image files and your product template files, find the product template file and press the Populate () button. A green populate button indicates that the file has been populated. You can download the populated template file by pressing the download button.

  • Icon Populating Ecwid Product Template Files

    When populating Ecwid bulk upload template files, name and upload your product image files using the SKU number you put in the "sku" column of your template file. For example, if "sku" contains the SKU number "123456", name and upload your product file "123456.jpg". When you populate the template file, BucketLynx will find the file that contains "123456" and populate the "image" column of the template file.

    You can create a bucket just for your template files and separate buckets for categories of product image files. When you populate your template file, BucketLynx will search all of your buckets.

    Once you have uploaded all of your product image files and your product template files, find the product template file and press the Populate () button. A green populate button indicates that the file has been populated. You can download the populated template file by pressing the download button.

  • Icon Populating Facebook Marketplace Product Template Files

    When populating Facebook Marketplace bulk upload template files, name and upload your product image files using the SKU number you put in the "id" column of your template file. For example, if "id" contains the SKU number "123456", simply name and upload your product file as "123456.jpg". When you populate the template file, BucketLynx will find the image that contains "123456" and populate the "image_link" column of the template file with the URL link to that image file.

    You can create a bucket just for your template files and separate buckets for categories of product image files. When you populate your template file, BucketLynx will search all of your buckets.

    Once you have uploaded all of your product image files and your product template files, find the product template file and press the Populate () button. A green populate button indicates that the file has been populated. You can download the populated template file by pressing the download button.

  • Icon Populating Google My Business Template Files

    Google My Business bulk upload template files contain three photo columns. These are "Logo photo", "Cover photo" and "Other Photos". Each line in the template file startes with a "Store code" number, so the photos are associated using that store code. When populating Google My Business bulk upload template files, name and upload your business image files using the code you put in the "Store code" column of your template file.

    For example, if "Store Code" contains "1", simply name and upload your logo image file as "1_logo.jpg". Your cover photo would be named "1_cover.jpg". And you can name any other image files you want to use with the business as "1_other_front.jpg", "1_other_pic1.jpg" and "1_other_pic2.jpg". When you populate the template file, BucketLynx will find the image that contains the store code and populate the appropriate photo columns with your image links.

    Once you have uploaded all of your business image files and your Google My Business template file, find the template file and press the Populate () button. A green populate button indicates that the file has been populated. You can download the populated template file by pressing the download button.

  • Icon Populating Magento Product Template Files

    When populating Magento product upload template files, name and upload your product image files using the SKU number you put in the "sku" column of your template file. For example, if "sku" contains the SKU number "123456", you will need to upload three product image files for base, small and thumbnail images like "123456_base.jpg", "123456_small.jpg" and "123456_thumb.jpg". When you populate the template file, BucketLynx will find the the files that begin with "123456" and populate the "base_image", "small_image" and "thumbnail_image" columns of the template file with a URL link to each image file.

    If you want additional image files for a sku, include the "additional_images" column in your template file. Then upload your additional images as "123456_add_1.jpg", "123456_add_2.jpg", "123456_add_3.jpg" and so on. BucketLynx will add URL links for your additional files in the "additional_images" column seperated by commas as required by Magento.

    You can create a bucket just for your template files and separate buckets for categories of product image files. When you populate your template file, BucketLynx will search all of your buckets.

    Magento recommends that you use a program that supports UTF-8 encoding to edit CSV files, such as Notepad++ or OpenOffice Calc. Microsoft Excel inserts additional characters into the column header of the CSV file which can prevent the data from being imported properly into Magento.

    Once you have uploaded all of your product image files and your product template files, find the product template file and press the Populate () button. A green populate button indicates that the file has been populated. You can download the populated template file by pressing the download button.

  • Icon Populating Poshmark Template Files

    When populating Poshmark product image template files, name and upload your product image files using the SKU number you put in the "SKU" column of your template file. For example, if "SKU" contains the SKU number "123456", and you have a primary file and three alternate product files you want to include for the product, simply name and upload your primary image file "123456-CS.jpg" and name your alternate product files something like "123456-1.jpg", "123456-2.jpg" and "123456-3.jpg". When you populate the template file, BucketLynx will first find the primary file that has "-CS" in the name, and use the link to that file to populate the "Primary Image" column. BucketLynx will then find all of the files that contain "123456-X" in their name and populate the corresponding "Alt Image X" columns. For example, the link for "123456-1.jpg" will be placed in the "Alt Image 1" column, "123456-2.jpg" will be placed in the "Alt Image 2" column and so on.

    You can create a bucket just for your template files and separate buckets for categories of product image files. When you populate your template file, BucketLynx will search all of your buckets.

    Once you have uploaded all of your product image files and your product template files, find the product template file and press the Populate () button. A green populate button indicates that the file has been populated. You can download the populated template file by pressing the download button.

  • Icon Populating Shopify Product Template Files

    When populating Shopify bulk upload template files, name and upload your product image files using the SKU number you put in the "Variant SKU" column of your template file. For example, if "Variant SKU" contains the SKU number "123456", simply name and upload your product file something like "123456.jpg". When you populate the template file, BucketLynx will find the file that contains "123456" and populate the "Image Src" column of the template file with a URL link to that file.

    If your Shopify bulk upload template file will contain product variants, name and upload your product image files using the SKU number you put in the "Variant SKU" column of your template file. For example, if you have three variants for a product, your template file will contain three rows together with the same "Variant SKU" SKU number. Again, assuming the product SKU number is "123456", your template file will contain three rows that all have the same "123456" SKU number. You will then upload your product files by appending a sequential number to the file name like "123456_1.jpg", "123456_2.jpg" and "123456_3.jpg". When you populate the template file, BucketLynx will find all of the files that contain "123456" in their name and populate the "Image Src" column of the template file in order. "123456_1.jpg" will be placed in the first variant row. "123456_2.jpg" will be placed in the second variant row. And "123456_3.jpg" will be placed in the third variant row.

    You can create a bucket just for your template files and separate buckets for categories of product image files. When you populate your template file, BucketLynx will search all of your buckets.

    Once you have uploaded all of your product image files and your product template files, find the product template file and press the Populate () button. A green populate button indicates that the file has been populated. You can download the populated template file by pressing the download button.

  • Icon Populating ShopWired Product Template Files

    When populating ShopWired product image template files, name and upload your product image files using the Item ID number you put in the "Item ID" column of your template file. For example, if "Item ID" contains the number "123456", and you have three product files you want to include for the product, simply name and upload your product files something like "123456_1.jpg", "123456_2.jpg" and "123456_3.jpg". When you populate the template file, BucketLynx will find all of the files that contain "123456" in their name and populate the corresponding "Image URL/File Name 1", "Image URL/File Name 2" and "Image URL/File Name 3" columns with the URL link of your image files.

    If the "Atl Tag" column associated with the image URL that is being populated is empty, BucketLynx will add "Item xxxxxx product image y". "xxxxxx" will be replaced with the Item ID number and "y" will be replaced with the appropriate tag column number (1 through 5). This ensures that the alt tag columns have something in them since image alt tags are vital for proper SEO scoring.

    You can create a bucket just for your template files and separate buckets for categories of product image files. When you populate your template file, BucketLynx will search all of your buckets.

    Once you have uploaded all of your product image files and your product template files, find the product template file and press the Populate () button. A green populate button indicates that the file has been populated. You can download the populated template file by pressing the download button.

  • Icon Populating SquareSpace Product Template Files

    When populating SquareSpace bulk upload template files, name and upload your product image files using the SKU number you put in the "SKU" column of your template file. For example, if "SKU" contains the SKU number "123456", and you have three product files you want to include for the product, simply name and upload your product files something like "123456_1.jpg", "123456_2.jpg" and "123456_3.jpg". When you populate the template file, BucketLynx will find all of the files that contain "123456" in their name and concatenate their URL links with the SquareSpace required line breaks and place that string in the "Hosted Image URLs" column of the template file.

    You can create a bucket just for your template files and separate buckets for categories of product image files. When you populate your template file, BucketLynx will search all of your buckets.

    Once you have uploaded all of your product image files and your product template files, find the product template file and press the Populate () button. A green populate button indicates that the file has been populated. You can download the populated template file by pressing the download button.

  • Icon Populating Volusion Image Upload Template Files

    Volusion does not have a traditional bulk upload file where remote URLs are used. With Volusion, you upload all of your image files to their site and then upload a CSV file that associates each image with a specific product. Image files are provided without any URL information. BucketLynx can help you manage Volusion product images by following these simple steps:

    • The image file names must consist of the product code that the image belongs to and an image display order separated by an underscore character. For example, if product code "123456" has three images, you would upload the three product images as "123456-1.jpg", "123456-2.jpg" and "123456-3.jpg".
    • Create a simple spreadsheet file contains one line with three columns labeled "ProductCode", "ImageName" and "ImageOrder".
    • Upload the files and your empty product code CSV file to BucketLynx.
    • Find the product code CSV file and press the Populate () button.
    • Download the populated CSV file.
    • Upload the populated CSV file and your product image files to Volusion following their instructions.

    A green populate button indicates that the file has been populated. You can download the populated template file by pressing the download button.

  • Icon Populating Walmart Product Template Files

    When populating Walmart bulk upload template files, name and upload your product image files using the SKU number you put in the "Variant SKU" column of your template file. For example, if "SKU" contains the SKU number "123456", simply name and upload your product files something like "123456.jpg". When you populate the template file, BucketLynx will find the file with "123456" and populate the "mainImageURL" column of the template file. If you have an image file in the bucket that is prefixed with "S-", as in "S-123456.jpg", that image file URL link will be used as the the secondary image file in the "productSecondaryImageURL" column.

    You can create a bucket just for your template files and separate buckets for categories of product image files. When you populate your template file, BucketLynx will search all of your buckets.

    Once you have uploaded all of your product image files and your product template files, find the product template file and press the Populate () button. A green populate button indicates that the file has been populated. You can download the populated template file by pressing the download button.

  • Icon Populating Wayfair Product Template Files

    When populating Wayfair bulk upload template files, name and upload your product image files using the Supplier Part number you put in the "Supplier Part Number" column of your template file. Wayfair allows three images per product, so you would append "_1", "_2" and "_3" to you product image files. For example, if "Supplier Part Number" contains the part number "123456", upload your three product files with the names "123456_1.jpg", "123456_2.jpg" and "123456_3.jpg". When you populate the template file, BucketLynx will find the files with "123456" in the file name and populate the "Image 1 File", "Image 2 File" and "Image 3 File" columns of the template file with the appropriate image file URL link.

    You can create a bucket just for your template files and separate buckets for categories of product image files. When you populate your template file, BucketLynx will search all of your buckets.

    Note that currently only image file population is supported. Please contact support at help@bucketlynx.com if you would like to see document or image file population added.

    Once you have uploaded all of your product image files and your product template files, find the product template file and press the Populate () button. A green populate button indicates that the file has been populated. You can download the populated template file by pressing the download button.

  • Icon Populating Wix Product Template Files

    When populating Wix bulk upload template files, name and upload your product image files using the SKU number you put in the "sku" column of your template file. For example, if "sku" contains the SKU number "123456", and you have three product files you want to include for the product, simply name and upload your product files something like "123456_1.jpg", "123456_2.jpg" and "123456_3.jpg". When you populate the template file, BucketLynx will find all of the files that contain "123456" in their name and populate the "productImageUrl" column of the template file.

    You can create a bucket just for your template files and separate buckets for categories of product image files. When you populate your template file, BucketLynx will search all of your buckets.

    Once you have uploaded all of your product image files and your product template files, find the product template file and press the Populate () button. A green populate button indicates that the file has been populated. You can download the populated template file by pressing the download button.

  • Icon Populating WooCommerce Product Template Files

    When populating WooCommerce bulk upload template files, name and upload your product image files using the SKU number you put in the "sku" column of your template file. For example, if "SKU" contains the SKU number "123456", and you have three product files you want to include for the product, simply name and upload your product files something like "123456_1.jpg", "123456_2.jpg" and "123456_3.jpg". When you populate the template file, BucketLynx will find all of the files that contain "123456" in their name and concatenate their URL links with the SquareSpace required line breaks and place that string in the "images" column of the template file.

    You can create a bucket just for your template files and separate buckets for categories of product image files. When you populate your template file, BucketLynx will search all of your buckets.

    Once you have uploaded all of your product image files and your product template files, find the product template file and press the Populate () button. A green populate button indicates that the file has been populated. You can download the populated template file by pressing the download button.

  • Icon Populating Zyro (Ecwid) Product Template Files

    Zyro uses the Ecwid eCommerce platform.

    See the Ecwid section above for details on using the Ecwid product template files.

  • Download A Bucket's Files

    There are several ways to download files from BucketLynx:

    • Press the download button to download a single file.
    • Click on the "Create Image Link File" button to download an Excel file containing either all of your files, or a single bucket's list of files.
    • Click on the "Create Zip File" button to download a zip file containing either all of your files, or a single bucket's files.

  • Change Credit Card or Download Invoices or Payment Receipts

    Use the Stripe Customer Portal to change or add payment methods or download payment invoices or receipts.

    • Log in to BucketLynx and hover over the menu icon and select “Profile”.
    • Click on the “Update Payment Method” button to launch the Stripe Customer Portal.
    • Use the Stripe Customer Portal to update or add payment methods.
    • At the bottom of the Customer Portal page you will see “Billing History”.
    • Click on a date to see a new page that will allow you download invoices and payment receipts in PDF format.
    • When done, simply close the billing information window.
    • From the Stripe Customer Portal window select “Return to BucketLynx”.
    • Log back in to BucketLynx.

  • Account Security

    Two-factor authentication is used to ensure the integrity and security of your account and account users. When BucketLynx detects that the user's log in location, session or browser has changed, an account authentication code will be sent to the user's email address or cell phone. The code must then be correctly entered before the user will be allowed to access the account.

    • The Basic account is a single user only account.
    • The Business account allows up to three additional unique account users for a total of four users.
    • The Agency account allows up to six additional unique account users for a total of seven users.

    If your account has been suspended for an account sharing violation and you feel that was a mistake on our part, please contact support at help@bucketlynx.com and tell us why you feel we made a mistake.

  • File Security

    The primary objective of BucketLynx is to host your product image files and provide external URL links for use in your eCommerce marketplace bulk upload template files. Given the need for eCommerce marketplace sites to be able to remotely access your product image files using these URL links, all of you product image files can be seen and accessed by the world just as they can be seen and accessed after being uploaded to your eCommerce marketplace account. The non-image files you upload, such as your marketplace template files, are not shared with the world so your critical product details are not accessible outside of your BucketLynx account.

    Agency plans includes an nightly backup of your files using a Grandfather/Father/Son (GFS) backup method. The nightly, or Son, backup is created every night after midnight Eastern Time. The Son backup is promoted to a Father backup every Sunday. The Father backup is promoted to a Grandfather backsup on the first day of each month. This GFS backup method gives Agency plans a nightly, weekly and monthly backup that can be downloaded when needed.

    Files for Trial, Basic and Business plans are not backed up.

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